Cisco UCCEIS 600-460 exam dumps
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Share some CCE 600-460 exam questions and answers below.
Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?
A. dbagent
B. opcs
C. ccagent
D. mds
Answer: C
You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?
A. The loggers exchange historical data to keep themselves up to date and each logger keeps its local HDS-DDS up to date.
B. The routers exchange historical data to keep themselves up to date and each router keeps its local HDS-DDS up to date.
C. The HDS-DDSs continuously synchronized the historical data to keep themselves up to date.
D. Each side synchronized its data from the logger using SQL replication.
Answer: A
In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)
A. Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.
B. Must have voice gateway TCL scripts to handle conditions where the gateways cannot contact the Cisco Unified CVP Call Server to direct the call correctly.
C. Add load balancers to load balance .wav file requests across multiple Cisco Unified CVP Media Servers.
D. Dedicate duplexed VRU peripheral gateways for each Cisco Unified CVP call server.
E. For a single data center with centralized deployment, deploy Cisco Unified CVP with N:N redundancy.
Answer: B,C
Which two things can cause the "Send to VRU" to fail within an ICM script for Cisco Unified Customer Voice Portal? (Choose two.)
A. No network VRU is configured for the routing client.
B. VRU PIM just got out of service.
C. Incorrect media file name.
D. Send to originator is not enabled.
E. Primary VRU peripheral gateway is out of service.
Answer: A,B
In the Cisco Contact Center Enterprise solution, which process is responsible for peer-to-peer
synchronization?
A. ccagent
B. mds
C. router
D. opc
Answer: B
When performing an upgrade to Cisco Unified Contact Center Enterprise solution, which components do not need to be upgraded together during the same maintenance window?
A. Cisco Unified ICM call router and logger
B. Cisco Unified ICM call router and administrative workstation
C. Cisco Unified ICM call router and peripheral gateway
D. administrative workstation and HDS-DDS
Answer: C
In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?
A. The system stops routing calls because it cannot function without a private network.
B. The private network data is rerouted automatically over the visible network.
C. Both call routers go active and attempt to split the system until the private network is restored.
D. The system continues to operate but with only one call router in simplex mode.
Answer: D
Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?
A. 100 ms, 3 heartbeats
B. 100 ms, 5 heartbeats
C. 400 ms, 3 heartbeats
D. 400 ms, 5 heartbeats
E. The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator
Answer: B
You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?
A. The loggers exchange historical data to keep themselves up to date and each logger keeps its local HDS-DDS up to date.
B. The routers exchange historical data to keep themselves up to date and each router keeps its local HDS-DDS up to date.
C. The HDS-DDSs continuously synchronized the historical data to keep themselves up to date.
D. Each side synchronized its data from the logger using SQL replication.
Answer: A
Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?
A. 100 ms, 3 heartbeats
B. 100 ms, 5 heartbeats
C. 400 ms, 3 heartbeats
D. 400 ms, 5 heartbeats
E. The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator
Answer: B
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Share some CCE 600-460 exam questions and answers below.
Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?
A. dbagent
B. opcs
C. ccagent
D. mds
Answer: C
You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?
A. The loggers exchange historical data to keep themselves up to date and each logger keeps its local HDS-DDS up to date.
B. The routers exchange historical data to keep themselves up to date and each router keeps its local HDS-DDS up to date.
C. The HDS-DDSs continuously synchronized the historical data to keep themselves up to date.
D. Each side synchronized its data from the logger using SQL replication.
Answer: A
In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)
A. Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.
B. Must have voice gateway TCL scripts to handle conditions where the gateways cannot contact the Cisco Unified CVP Call Server to direct the call correctly.
C. Add load balancers to load balance .wav file requests across multiple Cisco Unified CVP Media Servers.
D. Dedicate duplexed VRU peripheral gateways for each Cisco Unified CVP call server.
E. For a single data center with centralized deployment, deploy Cisco Unified CVP with N:N redundancy.
Answer: B,C
Which two things can cause the "Send to VRU" to fail within an ICM script for Cisco Unified Customer Voice Portal? (Choose two.)
A. No network VRU is configured for the routing client.
B. VRU PIM just got out of service.
C. Incorrect media file name.
D. Send to originator is not enabled.
E. Primary VRU peripheral gateway is out of service.
Answer: A,B
In the Cisco Contact Center Enterprise solution, which process is responsible for peer-to-peer
synchronization?
A. ccagent
B. mds
C. router
D. opc
Answer: B
When performing an upgrade to Cisco Unified Contact Center Enterprise solution, which components do not need to be upgraded together during the same maintenance window?
A. Cisco Unified ICM call router and logger
B. Cisco Unified ICM call router and administrative workstation
C. Cisco Unified ICM call router and peripheral gateway
D. administrative workstation and HDS-DDS
Answer: C
In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?
A. The system stops routing calls because it cannot function without a private network.
B. The private network data is rerouted automatically over the visible network.
C. Both call routers go active and attempt to split the system until the private network is restored.
D. The system continues to operate but with only one call router in simplex mode.
Answer: D
Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?
A. 100 ms, 3 heartbeats
B. 100 ms, 5 heartbeats
C. 400 ms, 3 heartbeats
D. 400 ms, 5 heartbeats
E. The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator
Answer: B
You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?
A. The loggers exchange historical data to keep themselves up to date and each logger keeps its local HDS-DDS up to date.
B. The routers exchange historical data to keep themselves up to date and each router keeps its local HDS-DDS up to date.
C. The HDS-DDSs continuously synchronized the historical data to keep themselves up to date.
D. Each side synchronized its data from the logger using SQL replication.
Answer: A
Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?
A. 100 ms, 3 heartbeats
B. 100 ms, 5 heartbeats
C. 400 ms, 3 heartbeats
D. 400 ms, 5 heartbeats
E. The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator
Answer: B
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